Privacy Policy

1. General

This policy describes how the administration of khalisi.store — Elena Panova, Tax ID (INN) 544591936381 (hereinafter "we", "KHALISI") processes and protects the personal data of visitors and customers in accordance with Russian Federal Law No. 152-FZ "On Personal Data".

By using the site and placing an order, you agree to the terms of this policy.

2. What Data We Collect

When placing an order: first and last name, email address, phone number, delivery address (city, address, postal code), order notes.

When creating an account: first and last name, email address.

When subscribing to the newsletter: email address.

When contacting us via the contact form: name, email address, message text.

Technical data: your cart and wishlist contents are stored in your browser (localStorage). The site uses the Yandex.Metrica counter, which collects anonymised visit data via cookies (pages viewed, referral source, device, on-page actions) to analyse how the site performs. This data is processed by the Yandex.Metrica service under its own terms and does not allow us to identify you personally.

3. Purposes of Processing

We use your data to: accept, confirm and deliver your order; contact you regarding your order; respond to enquiries; send news and offers — only if you subscribed to the newsletter (you can opt out at any time by writing to us).

4. Sharing Data with Third Parties

We share data only to the extent necessary to fulfil your order: with delivery services (CDEK, Russian Post) — name, phone and address for shipping; with the payment service — data required to process the payment. We do not sell or share your data with third parties for marketing purposes.

5. Storage and Protection

Data is stored on secure servers and is accessible only to the site administration. Order data is kept for as long as required to fulfil our obligations and comply with the law.

6. Your Rights

You may request information about the processing of your data, ask for its correction or deletion, and withdraw your consent. To do so, write to us at hello@khalisi.store. We will respond within 10 (ten) business days of receiving your request, as required by Article 20 of Federal Law No. 152-FZ “On Personal Data”.

7. Changes to This Policy

We may update this policy from time to time. The current version is always published on this page.